Donation page
Integration with donation service depending on your geography, currency, and organisation type.
Small & Medium Businesses
Information Architecture
Information Architecture
Information Architecture
Information Architecture
Information Architecture
Information Architecture
Information Architecture
☎️ Your time:
✨ My time:
🫰Price:
1 week
~2 hour
5-7 hours
€200+
"We have a donate link, but it leads to a long external form. Most people don't make it through."
Client's qoute
Problem
People are ready to give — the challenge is usually in the path to payment, not in the willingness.
A donate button that redirects to an unfamiliar external page. A form that asks for more than it needs to. A layout that doesn't work well on a phone. These are small things, but they add up. On average, only about 11 out of 100 visitors to a donation page complete a payment. Often the reasons are technical: an extra required field, a missing payment method, one too many steps.
A donation page is simply a separate task that benefits from separate attention.
My Role
Choose a donation service that fits your organisation, geography, and currency
Set up payment processing
Design and build the donation block so it looks like part of your site (within service possibilities)
Embed the form into your existing page
Test that everything works correctly across devices
Prepare a short guide for your team: how to change amounts, text, and settings on your own
Your Part
Access to your website (admin panel or CMS)
Registration and subscription to the chosen donation service
Payment provider account (your organisation's bank account connected to the service)
Corporate email for setting up a service account
Feedback on the layout and testing before launch
(Option) Apple / Google Pay Enabling (depends on donation/payment service)
Result
A configured donation page embedded directly into your existing website.
No redirects to external services.
The donor sees a clear, familiar interface, chooses an amount
Completes the payment in a few clicks from desktop or mobile
All access and settings stay with you
A guide: how to change amounts, text, and block settings on your own
A donation page is an entry point. But for it to work beyond a single use, a few adjacent things are worth considering.
Worth Thinking About:
What happens after the payment.
What does the donor see once the money is sent? A thank-you email? A blank page? An automatic confirmation is a small detail that strongly affects the impression — and the likelihood of donating again.
Where donor data lives.
If there's no simple list of who donated, when, and how much — you're losing the ability to say thank you, follow up, and report back. This doesn't have to be a CRM — sometimes a tidy spreadsheet is enough. Sometime it's already built in the service.
Where the "Support" button lives.
A donation page works better when it's easy to reach — not buried three levels deep in the menu, but placed where the person is already engaged: on a project page, in a newsletter, in a social media post.
Frequently asked questions:
Do you also write the texts?
You know the content — I'll help with structure, format, and presentation. If you need help with the writing itself, we can discuss it as an additional task.
Can we add video to the bot?
Yes, the bot can send videos, images, and infographics. If you already have materials like these, we'll build them into the scenario. If they need to be created, we can discuss that as an additional task.
Who maintains the bot after launch?
I'll hand over a guide and answer your questions. After that, the bot is yours. If you need ongoing support — content updates, new scenarios, technical maintenance — we can arrange that separately.
What if we don't have any materials?
That's fine. We'll start with conversations with your team and together extract what currently lives in people's heads. It may take a bit more time, but it's not an obstacle.
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